Places I've Worked At
Most small businesses don't have an operations team, a data team, or anyone whose job is to figure out what AI can actually do for them. That's the gap I fill.
I studied computer science at UCLA, worked as a software engineer at Google, Amazon, and TikTok, and published machine learning research at multiple conferences (Google Scholar). I co-run WinTone and Keystone Consulting, and have built the AI systems running inside both.
I've worked with service businesses, agencies, and e-commerce teams and found the same patterns everywhere: time lost to meetings no one recaps, inboxes nobody owns, and reports built manually every week.
Most small businesses either have no website or one that actively loses them customers. I build a clean, fast site around your brand and goals, then wire it up to collect and understand visitor data from day one.
Every meeting captured, summarized, and turned into action items sent to the right people automatically. No notes, no follow-up emails, no dropped tasks.
Your internal business email (vendors, suppliers, contractors, partners) pulled into one prioritized feed and triaged by AI. You see what needs a decision. Everything else is flagged, sorted, or drafted for you.
Automate the reports and documents your team rebuilds every week. Client summaries, proposals, inventory updates, generated and delivered on a schedule.
One organized cloud workspace your whole team stays in sync on, with AI that reads your files and surfaces what matters on demand.
Collect customer data across your channels automatically, then use AI to surface patterns: who buys, when they drop off, what they keep asking. No analyst needed.
A chat widget on your website trained on your products, policies, and common questions. It answers shoppers instantly, 24/7, without you lifting a finger. Complex issues get escalated to you with full context already attached.
Not consulting recommendations. Not prototypes. Running systems inside real companies.
Client database. Built a centralized Google Drive that functions as a searchable client database: all contracts, email history, and past interactions indexed and queryable with AI. Set up automatic forwarding from all business email accounts so every client communication is captured and searchable without anyone manually filing anything.
AI email triage. Every company email is scanned and flagged for urgency, with escalation if no action is taken. Action items are routed directly to the right person, and a shared task board with owners and deadlines keeps the team accountable. Daily and weekly digests provide a searchable record of all activity.
Meeting scheduler. Built an automatic meeting scheduler and transcription system that triggers from message interaction history and populates a client database with each student's stats, target schools, and session notes. No manual data entry after each session.
Retention dashboard. Built a retention dashboard that tracks changes in student engagement and background data, and generates targeted marketing strategy suggestions based on trends. Also built a support bot: simple questions are answered automatically, complex ones (pricing for a specific student, school fit given their stats) generate a draft using existing client data and queue it for advisor approval before sending.
Tell me what's slowing your team down. I'll be honest about what AI can fix and what it takes to build it.